About payment / delivery
credit card
Payment by various credit cards such as Visa/ Mastercard/ American Express/ JCB
ApplePay/GooglePay payment is available.
Convenience store payment (in Japan)
Payment can be made at FamilyMart/Lawson/7-Eleven/Ministop/Daily Yamazaki.
Smartphone payment
You can pay with PayPay/LINE Pay/Merpay/Rakuten Pay/au PAY.
Page payment
You can pay using Payeasy payment.
WeChat Pay
You can pay using WeChat Pay.
bank transfer
Payment by bank transfer is available. For overseas customersYou can use WISE to send money.
Product cash on delivery delivery (within Japan)
You can receive the item via Yu-Pack (cash on delivery).
Shopping loan (in Japan)
You can pay with JAX WeBBy credit.
◆After placing your order, you will receive a message from JACKS containing the URL, ID, and password of the "WeBBy Credit" application page.JACKS WeBBy application procedure informationYou will receive an email asking you to complete the application and review procedures. *Please set up your mailer so that you can receive emails from webby@jaccs.co.jp.
●An email address is required to apply. *Cannot be used with some mobile phones.
●Available for individual customers only. *Not available to corporate customers.
●Depending on the screening situation, we may not be able to accommodate your request. Thank you for your understanding.
●Please note that if your application is not completed within 3 days from the date of your order, your order will be cancelled.
●Jacks Co., Ltd. may contact you by phone to confirm the details of your contract.
*When ordering, please use a phone number that the person in question can receive the order from.
Domestic delivery company in Japan
Sagawa Express/ Hikyaku Delivery Service "Free Shipping"
*Depending on our shipping circumstances, we may change to Yu-Pack.
International Shipping
DHL or FedEx "Free Shipping"
*Please note that delivery may be delayed due to customs inspections, natural disasters, postal strikes, etc.
Product shipping timing
In the case of advance payment (e.g. bank transfer)
⇒As a general rule, we will ship within 3 business days after payment is confirmed.For other payment methods (e.g. credit card)
⇒After confirming your order, we will generally ship within 3 business days.
*If you pay before shipping, the expected delivery date may change depending on the timing of your payment.
For delivery within Japan, you can specify your desired time zone.
Sagawa Express/Hikyaku Express
■Morning (8:00-12:00)■12:00-14:00■14:00-16:00■16:00-18:00■18:00-20:00■18:00-21:00■19:00-21:00
*Even if a time slot is specified, delivery may not be possible within the specified time due to circumstances of the delivery company.
About storage period
If the customer is unable to receive the item, the item can be stored for one week.
If you contact us after checking the absence form, etc., we will re-deliver your order at a time of your choice.
*If the storage period is exceeded without permission, we will charge round-trip shipping and cancellation fees.
